Electronic Lodgement of Complaints under the Commercial Television Industry Code of Practice

This Electronic Lodgement System can only be used for complaints under matters covered by the Commercial Television Industry Code of Practice. Code Complaints include program classification;  accuracy, fairness and respect for privacy in news and current affairs; the amount of non-program matter on television; and placement of commercials and program promotions. Although it is not covered by the Code, you can also use this form to provide feedback about captioning.

If your complaint is not covered by the Code (e.g. too much sport, programs running late) please click here for information about other complaints processes.

Once your complaint is submitted, Free TV will provide it to the station you have selected and the station will respond to you directly. 

Please note, we are currently updating our lodgement system to be compatible across all devices. If you are experiencing difficulties, please put your concerns in writing and post to Free TV Australia, 44 Avenue Road, Mosman NSW 2088. We apologise for any inconvenience.

  • Personal Infomation
  • Complaint Details

If you would like to lodge a complaint under the Code of Practice, we require some information from you.

* Indicates required field – Networks require this information so they can respond to your complaint

  • Title*
    First Name*
    Last Name*
    Phone 1
    Phone 2
    Fax No.
  • Email
    Address Line 1*
    Address Line 2
    Suburb / Town*