Processing Times for TVCs
You must allow at least two (2) working days for classification of TVCs. Commercials containing complex claims may take longer to review. The following needs to be considered when applying for classification of a TVC:
| 1. | Ensure you incorporate enough time to modify your TVC if required. |
| 2. | You may also need to allow time for captioning. |
| 3. | Please ensure you allow enough time for your TVC to be despatched prior to your on-air date. |
The Application/Order form asks you to state the despatch date and on-air date. If these dates are brought forward, please advise CAD immediately to avoid missing your on-air commitments. Don’t forget to also advise us if your deadline is pushed back as this will assist CAD to prioritise applications.
| Classifying a TVC | Allow at least two (2) working days after all materials are received. |
| Classifying a Revised TVC | Allow at least two (2) working days after all materials are received. |
| Pre-Check | Allow at least five (5) working days for CAD to provide feedback on your scripts or storyboards. |
CAD must receive ALL materials before classification can commence.
Failure to submit the required paperwork (Application/Order form; relevant substantiation and documentation) and a copy of the final commercial/s will delay classification.
Applications are prioritised by despatch date and then processed in strict order in which they are received by CAD.
CAD’s business hours are Monday to Friday, 8.30am to 5.00pm.